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Having your own website is a big step forward. However, a branded mobile app can provide additional unique benefits and strengthen your online presence:

Enhanced User Experience. Smakoza apps offer smoother and faster navigation compared to websites. They are optimized for specific operating systems, ensuring a more efficient, fast, and convenient experience.

Customer Engagement. Apps can leverage system features, such as push notifications, to help you stay connected with your customers, subtly offering promotions, discounts, and rewards.

Personalization. Mobile apps provide a more personalized experience by remembering user preferences and offering recommendations based on their behavior.

Brand Loyalty. A mobile app with your brand's logo on the user's screen increases brand recognition and strengthens customer relationships.

Remember, it’s not about choosing between a website and an app. They serve different purposes and can coexist to provide the best experience for your customers.

Aggregators offer great opportunities for food delivery and exposure to a broad audience. However, there are multiple reasons why having your own mobile app is beneficial:

Direct Customer Relationships. Aggregators control customer interactions, leaving you with fewer opportunities to personalize the experience and build direct relationships. Your own app allows you to communicate with customers directly.

Independence. With your own app, you are not dependent on aggregator policies and fees. As your customer base grows, you can eventually reduce your reliance on aggregators or negotiate better commission rates.

Lower Commission Fees. Aggregators charge high commissions on every order. With your own app, these additional costs can be significantly reduced or eliminated altogether.

Brand Control. Your app fully represents your brand and values, allowing you to enhance customer perception of your business.

Marketing & Analytics. Your app enables you to run more effective marketing campaigns, gather customer behavior data, and optimize your sales strategy.

Customer Loyalty. Customers who download and use your app are more loyal to your brand. You can offer exclusive deals, discounts, and bonuses through the app, increasing satisfaction, loyalty, and repeat orders.

Having your own app doesn’t mean abandoning aggregators altogether. Many businesses successfully use both approaches to maximize their reach and leverage the benefits of each.

Even if you don’t have your own delivery service, creating a branded mobile app still offers several advantages:

Customer Data. When customers order through your app, you gain access to valuable data that can be used to improve service and increase sales. Aggregators do not share this data with you.

Loyalty Programs & Marketing. Your app allows you to implement your own loyalty program, run targeted promotions, and encourage repeat orders.

As for delivery, consider these options:
Hybrid Approach. Continue using aggregators for delivery while promoting your app. Encourage customers to order directly through your app by offering loyalty points or rewards, gradually increasing the share of direct orders.

Outsourced Delivery. Many third-party delivery companies operate without being aggregators. This allows you to maintain the benefits of your own app while outsourcing logistics.

Launching Your Own Delivery Service. In the long run, as order volumes grow, setting up your own delivery service can become profitable. Smakoza provides a courier app for automation. Managing your own deliveries gives you full control over the process from order to delivery.

A branded app doesn’t mean abandoning aggregators completely; rather, it reduces your reliance on them and gives you control over customer relationships.

For just 3% per order, you get an entire team of professionals dedicated to ensuring the smooth operation and continuous improvement of your mobile app, all focused on increasing your sales.

App Developers. Skilled professionals who build and enhance your app and website based on customer feedback and market trends.

Security Experts. Specialists who protect your app from data leaks, ensuring customer data security and safe transactions.

UI/UX & Graphic Designers. Experts who ensure your app is easy to use and visually appealing, increasing customer loyalty.

Marketing Specialists. A data-driven team that helps you promote your app, grow your customer base, and attract new users to boost sales.

Technical Support. A team dedicated to resolving any issues that arise, ensuring uninterrupted app and website functionality.

Data Analysts. Professionals who interpret customer data to provide insights into behavior and market trends, helping you optimize your business strategy.

Essentially, you’re not just paying for an app — you’re investing in a full-service team working tirelessly behind the scenes to ensure your business thrives.

The development and launch of your mobile app typically take around 7 business days, provided there is full cooperation between you and our team. During this time:

• Designers will create and finalize branded icons for iOS and Android, along with a splash screen.
• Account managers will upload your menu.
• Technical specialists will submit your app for publication in the App Store and Google Play.

Verification and approval by the app stores usually take an additional 2–3 days.

As mobile app developers for the restaurant industry, we are committed to providing the best service. Here’s what sets us apart:

Expertise & Experience. Our team has years of experience developing mobile software and has solved hundreds of unique cases in the restaurant industry. We understand the nuances and can deliver customized solutions for every client.

Design. Our designers focus on creating intuitive and visually appealing apps that boost customer loyalty and drive sales. For us, design is not just about appearance but also about decision-making logic — we study it carefully.

Security. We take data security and privacy seriously. Our security team ensures reliable protection for customer data and transactions.

Analytics & Marketing. We use advanced tools for data analysis and marketing to help clients understand their audience, attract new users, and increase sales.

Excellent Support. Our technical support team is always ready to assist and quickly resolve any issues.

Personalization. We understand that every business is unique, so we offer tailored solutions that align with your specific goals.

Our main goal is your business success.